Heikala

About

IMPORTANT INFO for Canadian customers!

Please note before ordering: Due to the strike and backlog of parcels the delays are likely to stretch into March of 2019.

Due to ongoing strike actions by the Canadian Union of Postal Workers I’m temporarily not accepting orders from Canada, to avoid lost packages and jamming Canadian mail operations further. I apologise for the inconvenience this causes to my Canadian customers and hope the matter gets resolved soon. Thank you for your patience and understanding! For updates on the strike go to: https://www.canadapost.ca/web/en/comm/list.page?ecid=murl|ddn|lr|5

For customers who have ordered something from my shop to Canada and your order has not arrived:

Due to ongoing strike actions by the Canadian Union of Postal Workers Canadian orders may take significantly longer to arrive. As key mail processing hubs like Toronto are affected, the effects likely reach most if not all of the country. Let’s hope the negotiations bear fruit and regular operations resume soon! In the meantime I apologise for the delays and ask for your patience and understanding.

If you have any more questions on the matter, contact me on my shop's e-mail heikalashop@gmail.com


Shipping Info
 

Orders are shipped out from Oulu, Finland. I try to process packages as soon as possible but when there's a lot of orders it may take up to 10 days for me to send out packages, thank you for your patience!
I ship packages via airmail through Finland's post. Most domestic orders (Finland) take 1-2 working days to arrive, to Nordic countries the estimate is 7-14 working days, to everywhere else in Europe 8-16 working days and to everywhere else in the world the delivery times vary between 2 and 12 weeks.
- Tracking option available to most countries (except Finland). I recommend using the tracking option if you're from a country with a bit unreliable local postal service like South America or Russia. I've had multiple packages getting lost on their way there.
- The best way to find out the shipping of your preferred item is to put it in your cart and you'll see the shipping costs in the check-out screen.

All items are final sale. 

If you have any more questions, contact me on my shop's e-mail heikalashop@gmail.com